Our 15-day return promise
We want you to love what you ordered. If you're not completely satisfied, you can request a return within 15 days of receiving your order for a refund, store credit or exchange.
How it works
- Go to My Account → Returns & Refunds (or use our guest return form) and choose the order and items you'd like to return.
- Tell us the reason and, where helpful, add a photo. You'll receive a confirmation email with your RMA reference.
- Once approved, we'll email return instructions and the return address. Pack the item securely in its original packaging and mark the RMA number on the parcel.
- When the item reaches us and passes inspection, your refund is issued to the original payment method (or as store credit if you prefer) within 5–7 business days.
Conditions
- Items must be unused, undamaged and in their original packaging.
- Custom or personalised items (for example posters printed with your own quote) can only be returned if they arrive damaged or with a printing error.
- Return shipping is paid by the customer unless the item arrived damaged, defective or was not what you ordered — in which case we cover it.
- Original shipping charges are refunded when the whole order is returned due to our error.
Damaged or incorrect items
If your order arrives damaged or incorrect, request a return within 15 days and attach a photo of the item and packaging. We'll arrange a replacement or full refund, including shipping, at no cost to you.
Questions?
Contact us at admin@krishnamritp.com and we'll be glad to help.