Our 15-day return promise

We want you to love what you ordered. If you're not completely satisfied, you can request a return within 15 days of receiving your order for a refund, store credit or exchange.

How it works

1. Go to My Account → Returns & Refunds (or use our guest return form) and choose the order and items you'd like to return.
2. Tell us the reason and, where helpful, add a photo. You'll receive a confirmation email with your RMA reference.
3. Once approved, we'll email return instructions and the return address. Pack the item securely in its original packaging and mark the RMA number on the parcel.
4. When the item reaches us and passes inspection, your refund is issued to the original payment method (or as store credit if you prefer) within 5–7 business days.

Conditions

• Items must be unused, undamaged and in their original packaging.
• Custom or personalised items (for example posters printed with your own quote) can only be returned if they arrive damaged or with a printing error.
• Return shipping is paid by the customer unless the item arrived damaged, defective or was not what you ordered — in which case we cover it.
• Original shipping charges are refunded when the whole order is returned due to our error.

Damaged or incorrect items

If your order arrives damaged or incorrect, request a return within 15 days and attach a photo of the item and packaging. We'll arrange a replacement or full refund, including shipping, at no cost to you.

Questions?

Contact us at admin@krishnamritp.com and we'll be glad to help.